DR - CTC Backend Sync
Manually trigger an on-demand data sync from the main production application
Current Sync Status
Last Sync Status
--
Last DR-CTC Sync Timestamp
Never synced
Start Backend Sync
Trigger an immediate on-demand data pull from the main production application. Auto-refresh every 30 seconds to display the latest sync status for queued records.
What this sync does:
- Click Start Backend Sync to begin synchronizing data from the Disaster Recovery (DR) System to the CTC staging tables. The synchronization start time and latest status will be updated automatically.
- Once the staging synchronization is completed successfully, the synchronization status will be updated to Success.
- After the staging synchronization is complete, the DR Administrator will receive an email notification containing the synchronization results and record counts for each synchronization job.
- At the same time, the system will automatically process the synchronized data into the CTC application, including creating new reservations, updating existing reservations, processing vendor assignments, and creating complaints/grievances.
- After all processing is completed successfully, new reservations will be available on the Reservation Order Search page for CSR review and approval. New complaints will appear in the Complaint module, while reservation updates and vendor assignment changes will be reflected in their respective trip details.
Recent Sync Activity
View All| Event | Admin | Sync Start Time | Sync End Time | Source |
|---|---|---|---|---|
No recent sync activity | ||||
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